Q&A

Frequently Asked Questions

Got a question about the Site Light or our worksite gear? You’re not the only one.

Here are the things we get asked most — from how to set up, to shipping, to wholesale.

If you still need a hand, get in touch here and we’ll get you sorted.

QUESTIONS ABOUT

Product & Usage

The Site Light is a heavy-duty LED strip light designed for indoor construction and job sites. It plugs directly into AC240V, comes on a drum for easy transport, and delivers bright, consistent lighting across your workspace.

15m, 25m, and 50m variants — all double-sided for maximum light output.

Yes. It’s IP65-rated (dust and water resistant), IK10 impact rated, and built for tough site conditions. It meets Australian electrical safety standards.

The Site Light must be mounted according to our installation guidelines — hang it over roof trusses, timber framing, hooks or other solid non-electrical structures. Never mount on electrical conduit or power equipment.

Yes, using our approved connectors (sold separately), you can link multiple lights — up to a total run of 100 linear metres.

Always wind the light back on the drum and store it in a dry location. Avoid sharp bends and don’t leave the strip under tension.

Yes — the Site Light plugs into standard GPO outlets or site-approved 240V distribution boards.

Yes — the Site Light is engineered for direct AC240V use and includes a compliant AS/NZS 3112 plug. All units are tested and certified to meet Australian electrical safety standards.

No. The Site Light comes plug-and-play, so licensed builders and trades can set it up without an electrician — as long as it’s not hardwired or altered.

Yes. The Site Light meets AS/NZS 3820 (essential safety) and complies with AS/NZS 3012:2019 when installed correctly on temporary construction sites using its compliant plug.

Yes. The plug is certified to AS/NZS 3112 and carries SAA and RCM approval. You can request our compliance documentation at any time.

No, but we offer a range of mounting accessories — including screw-in clips, and soon to land our stand kits.

Traditional floodlights can be bulky, fragile, or leave blind spots. The Site Light gives you even, flexible light across a whole site, packs down fast, and is built tough for actual site conditions — not just garages or workshops.

Plug-in lights connect directly to AC240V power and are ideal for longer-term setups. Battery-powered lights run on an 18V Makita battery (sold separately) and are best for mobile, no-power-access jobs.

No — batteries are sold separately. Our Site Light is compatible with standard 18V Makita batteries, making it easy to swap in what you’re already using on site.

No — the battery-powered Site Light is designed to operate as a single 10m unit. For larger spaces or runs, we recommend using multiple individual units or switching to our plug-in LED Site Light.

QUESTIONS ABOUT

Shipping, Returns & Warranty

Yep. First-time customer? Use code QUIPTCREW at checkout for 10% off your first order. No hoops, no newsletter spam, just a solid deal for jumping on board.

Yes, we ship all over Australia. Delivery typically takes 2–7 business days depending on location. We offer free delivery to all states of Australia except for Northern Territory at this time.

Right now, we only ship domestically — but watch this space. You can get in touch with our team here.

Yes — we're excited to begin wholesaling our Site Light product range! Get in touch with our team sales@getquipt.com.au

We accept returns within 30 days for unused, unopened products. Contact us to arrange a return or exchange support@getquipt.com.au and be sure to include your order receipt.

Yes. All Site Lights come with a 3 year warranty against manufacturing faults. The guarantee condition is any performance failure occurs within warranty period caused by non-human damage. There is no charge for replacing or repairing defective products. 

If the quality problems of the returned products are caused by our company, we will replace or repair the defective products; if customers could not accept the solution for replacing or repairing the defective products, the payment of defective products will be refund to buyer's bank account.

Quipt will not reimburse or pay for unexpected costs or expenses, including without limitation labor or other costs associated with removal or reinstallation of the product, even if it is ultimately deemed to be defective.

Exceptions:
1) Product had been modified by the user.
2) Product was not installed or maintained according to manual or specification accompanied.
3) Product was subject to unusual physical or electrical stress, misuse, or negligence.
4) Product was non-defective or product defect was not related to SEMC Works product functionality, including third- party modifications.
5) Other damages caused after receipt of product by customer.

Any return without authorization of Quipt will not be accepted.

We offer bulk pricing and trade deals for eligible builders, electricians, and retailers:

- Purchase 10+ Site Lights you can receive 10% Off
- Purchase 20+ Site Lights and receive 15% Off.

If you're looking to wholesale we have special wholesale pricing. Please click here to reach out to our team.